18th FINA World Championships Gwangju 2019 Ticket

NHN Ticketlink collects the following personal information to provide various services to its users.
As the Company provides the service using PAYCO membership system, it receives the following personal information from PAYCO.

• - ID, payment record

The following information may be automatically created and collected during service use.

• - IP Addresses, cookies, dates and times of logins, logs of service usage, logs of usage errors, device information when using mobile services (device model, mobile carrier information, hardware ID, Advertising ID, basic statistics about service usage), information on applications installed in the User's device (including time of installation and run time), payment records, and User’s location information provided that the User has consented to the Terms of the Location Based Service

NHN Ticketlink uses the collected personal information for the following purposes:

• - Service Implementation
  Implementing the agreement on service provision, settling the payment for service, providing contents, purchase and payment, delivery of products and billing address, verification of identity during financial transaction, financial service and collection of payment
• - Management of Users
  Personal identification for service use, identification, restricting abusive/unauthorized use of delinquent users, confirm intention of use, restricting number of uses, handling customer services, including complaints, delivering notifications and confirming the intention to unsubscribe.
• - Marketing and Product Advertisement
  When developing/specializing new services (products), providing notices on and recommending financial products and amenities, sending for-profit advertisement information (via phone call, post, email, SMS, etc.) such as events, offering services based on statistical characteristics and placing advertisements, identifying access frequency, collecting statistics on member’s service usage.

In principle, a User's personal information shall be stored until the User withdraws its registration. However, the Company may store personal information for 3 days after a User requests to cancel his or her membership, in order to be prepared for cases in which the cancellation was involuntary due to identity theft. Also, the following items shall be preserved for the specified durations for the following purposes

• Stored Information: Records on delinquent use
  Reason for Retention: To prevent abusive use
  Duration of Retention: One (1) year
• In case the information needs to be stored according to regulations in related laws, NHN Ticket link stores its members’ information for the period of time as defined in the related legislation.
  Stored Information: Records of subscription or withdrawal from subscription
  Reason for Retention: The Act on the Consumer Protection in the Electronic Commerce Transactions, Etc.
  Duration of Retention: Five (5) years
  Stored Information: Records of supplying, such as goods and payment settlements
  Reason for Retention: The Act on the Consumer Protection in the Electronic Commerce Transactions, Etc.
  Duration of Retention: Five (5) years
  Stored Information: Records on processing of customer disputes and complaints
  Reason for Retention: The Act on the Consumer Protection in the Electronic Commerce Transactions, Etc.
  Duration of Retention: Three (3) years
  Stored Information: History of website visits
  Reason for Retention: The Communications Secrecy Protection Act
  Duration of Retention : 3 months